ヘルプセンター
background
How to use guide for employees

Forgot your password?

対象:
労務管理プラン(旧スモールプラン)人事・労務エッセンシャルプラン(旧スタンダードプラン)プロフェッショナルプラン¥0プラン人材マネジメントプランHRストラテジープラン

If you have forgotten your login password, you can reset it from the login page.

Please check the following page if you have not registered your email address and are using your employee number to log in.

Forgot your password for your employee number account?

If you are no longer able to use your registered email address, an administrator must first delete your account and then reissue it.

Please contact a SmartHR administrator and inform them that you have forgotten your password and email address.

1. Click [Forgot your password(パスワードをお忘れの方)]

Click [Forgot your password?(パスワードをお忘れの方)] at the bottom of the login screen to open the password reset screen.

画像を表示する

2. Click [Reset Password(パスワードをリセットする)]

Enter your email address and click [Reset Password(パスワードをリセットする)] to receive an email with a link allowing you to reset your password.

画像を表示する

3. Click the [Reset Password(パスワードをリセットする)] link in the email you receive

An email will be sent to the email address you entered in step 2.

Click on the [Reset Password(パスワードをリセットする)] link in the body of the email received to open a screen to reset your password.

画像を表示する

4. Enter a new password

Enter a password of your choice twice (the second time is for confirmation) on the screen to set a new password and then click [Change password(パスワードを変更する)] to complete the reset.

画像を表示する